why is this internet so bad

[lisa154]

About 5 times tonight its gone off! 

Deffo going to cancel my subscription, specially as they are putting the bill up to nearly £100 a month for tv and internet!! an its crap

[Chrisee]

@lisa154 unless you have access to a different network than Openreach it is pointless moving to a different ISP as if as is likely its an issue with your line the problem will move with you to any itger ISP usingbthe same line.

If youpost your Sky hub's stats as they will give the information forum members should be able to advise what is wrong see Find your Sky Broadband router statistics