Discussion topic: was missled and had my compansation refused as they lie

This message was authored by: markaries30 · ‎27 Oct 2024

what should be the best course of action as i do not lie and dont like liers and i was promised

This message was authored by: GD1 · ‎27 Oct 2024

@markaries30 Without much more info there isn't very much to go on, perhaps the full story would help?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: SKY1992bf · ‎27 Oct 2024

@markaries30 You need to start from the beginning with the full story as to why you believe you are due compensation if you want us to help you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: Chrisee · ‎28 Oct 2024

@markaries30 Sky operate the compensation scheme recommended by Ofcom which is explained here Customer Auto-Compensation | Sky Help | Sky.com

If you believe Sky are either not following thst scheme or a member of staff promised something else raiseca formal complaint How to make a Sky complaint | Sky Help | Sky.com. Sky record all phone calls so can listen to what was said. If you dont like the answer to your complaint Sky give you you can then take the complaint to an indepedent decision maker approved by Ofcom.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: was missled and had my compansation refused as they lie

was missled and had my compansation refused as they lie

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