Discussion topic: turned off the internet
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Message posted on 10 Jun 2026 03:35 PM
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turned off the internet
I paid for internet this morning and a £10 penalty, but the internet has just been disconnected. What do I need to do to get it back?
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Message posted on 10 Jun 2026 04:07 PM
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Re: turned off the internet
Was it working before then? How late were you in paying?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 10 Jun 2026 04:14 PM
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Re: turned off the internet
Last month the payment did not go through because there were not enough funds. And this month there was money, but for some reason the money was not automatically withdrawn. Yesterday I called Sky about this and this morning I manually entered all the data to pay
Message posted on 10 Jun 2026 04:21 PM
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Re: turned off the internet
Did Sky tell you to make a manual payment? Has the manual payment you made gone as a credit for next months bill therefore leaving your June bill unpaid and services now restricted?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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