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Discussion topic: Internet dropping out

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This message was authored by: Sasch25

Internet dropping out

WiFi keeps dropping out for last 2.5 hours - orange light comes on internet, WiFi and voice. Comes on for 5 mins then drops. Tried unplugging, switching off. Any tips?

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This message was authored by: Me134

Re: Internet dropping out


@Sasch25 wrote:

WiFi keeps dropping out for last 2.5 hours - orange light comes on internet, WiFi and voice. Comes on for 5 mins then drops. Tried unplugging, switching off. Any tips?


Have a look at the following to see if they can resolve your problem easily and without a call. 

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub

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This message was authored by: Sasch25

Re: Internet dropping out

Thanks will try!

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