Discussion topic: speed drop
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Apr 2026 08:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
speed drop
Since yesterday, my wifi speed has dropped a lot. I suppose to get 68mbps minimum guaranteed but now i am getting 7.5mpbs highest. An engineer came to visit and confirmed that he had checked everything but my problem is not solve yet. When I did a service check it showed the problem is from sky to my hub. I have talked with a customer care representative, he sent me a booster i am not sure it gonna help to get that speed. As i know, a booster can boost the signal bot not the speed. hopefully i will get the booster tomorrow and hopefully.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 15 Apr 2026 09:52 PM - last edited: 15 Apr 2026 09:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: speed drop
A 'booster' cannot improve speed delivered to the Hub. I really hope they didn't sign you up to the WiFi Max subscription supplement in order to facilitate loan of the hardware.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page