0

Discussion topic: slow broadband

Reply
Avatar for gareth8325
Level 0 icon
What's this?
This message was authored by: gareth8325

Message posted on ‎09 Sep 2026 06:44 PM

slow broadband

I am paying for 900mb connection, next to the hub I am getting close too this but other areas of the house I am getting between 100 - 200 mbs. can you please look into this, the hub is at waist height and is central to the house.
Report post
Post 1 of 2
95 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎09 Sep 2026 08:56 PM - last edited: ‎09 Sep 2026 08:59 PM

Re: slow broadband

Posted by a Superuser, not a Sky employee. Find out more
@gareth8325 wrote:
I am paying for 900mb connection

900Mbs (minimum 600Mbs) over optical fibre and ethernet cable as far as the Hub, not on WiFi from it.

 

The 'WiFi Max Guarantee' is for a whole 25Mbs 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 2
72 Views
0 Likes
Reply
Reply