@ybryn Did you change from Skyt Q by any chance? If so you need to realise that the stream pucks, unlike the Sky Q boxes don't provide a wirelss mesh so you may now have a reduced wifi coverage due to this.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
