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Discussion topic: signal and connection

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Tamsin1993
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This message was authored by Tamsin1993 This message was authored by: Tamsin1993

signal and connection

‎22 May 2024 05:26 PM

Recently upgraded new broadband package and router how ever alot of the devices have next to no signal meaning its not working or when it does its super slow this was suppose to be the better package and its dissapointing this means gaming and devices that aint working all that well. 

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: signal and connection

‎22 May 2024 05:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@Tamsin1993   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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