30 Nov 2022 10:02 PM
hi there for the past few years my router crashes without fail at the same time every day, I get all orange lights and then it resets, sky customer services have been no help, any suggestions?
30 Nov 2022 10:34 PM
Posted by a Superuser, not a Sky employee. Find out more@austinfletDoes the power light go out and or turn red or is only the internet light that goes out.
30 Nov 2022 11:43 PM
all the lights flash orange and then final they go green and internetvstays orange until it reconnects
01 Dec 2022 08:11 AM
Posted by a Superuser, not a Sky employee. Find out more@austinflet Normally spontaenous reboots indicate a sick hub but those don't go bad to a regular schedule. Can you link the time this happens to an event in your home like the lights flashing as a large appliance switches on or off. If you can using a power strip with a surge protecter should help.
01 Dec 2022 09:26 AM
happens at 9pm every night usually when I'm online gaming, but even when I'm just browsing on my phone it will still happen without fail
23 Mar 2023 09:00 PM
Hi @austinflet , I'm having sporadic reboots, but not at specific times. I thought you might want to see that you can get a little info from the router to understand what it thinks was the cause of the crash. See my blog on this here: https://www.piglets.org/blog/2022/09/08/extracting-sky-router-crash-data-amidst-kernel-panics/
Good luck. I'm on my second hub with no solution in sight.
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