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Discussion topic: qbox

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This message was authored by neil-smith This message was authored by: neil-smith

qbox

i've been trying to get sky uk to send me a QBox which i paid for in Feb 2024.  To date sky has not sent said QBox.  Each of the 6 sky uk phone numbers i've tried, all i get is "sorry, your telephone number does not match any account".  Sky UK also does not answer emails or letters sent to them. What is going on at Sky - this is no way to have customer relations

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: qbox

Posted by a Superuser, not a Sky employee. Find out more

@neil-smith 

Where are you based? Remember Sky Q boxes are loaned to customers and remain the property of Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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