poor wifi signal in the room we mainly use on chromebook and tablet

[margaret55]

our virgin router was previously installed in this room .The sky router has been installed in our hall as the installer informed us the glass in the fibre connection did not allo him to situated the sky router in the room we mailnly use .Wifi signal is poor and breaks down periodically .\this is not satisfactory .Can the signal be boosted to give us the wifi service we expected

[TimmyBGood]

@margaret55 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.