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Discussion topic: poor broadband

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This message was authored by: MarcAl

poor broadband

My broadband speed has been very poor of late ( hot weather an issue?) I have Radio 6 on my PC and keeps dropping out for 10/15 secs every hour or so and website pages will not load, have gone through all your checks you asked me to do ( unplugging everything and reconnecting etc) but it still comes back saying broadband connection/speed is poor and this hasd been going on for weeks now

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This message was authored by: TimmyBGood

Re: poor broadband

Posted by a Superuser, not a Sky employee. Find out more

@MarcAl wrote:

My broadband speed has been very poor of late ( hot weather an issue?) 


Heat can potentially affect copper circuits (ADSL/FTTC/G.fast)

 

Optical infrastructure is much more resilient.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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