0

Discussion topic: phone

Reply
This message was authored by AG+1959 This message was authored by: AG+1959

phone

 I have moved my broadband and phone service from BT to Sky.  With BT I had 3 cordless VOIP phones which do not need to be plugged in (these ones  https://www.bt.com/content/dam/bt/help/digital-voice/advanced-phone/BT-Advanced-Digital-Home-Phone-U...). 

 

I have tried everything to connect them to the new Sky hub (which every other wireless device in my house has successfully connected to) but the phones, they just won't connect.   I no longer have telephone extension sockets as BT switched me to the VOIP phone line a year or so ago.  I phoned Sky earlier and they said my BT phones would work with the Sky hub (all the lights are on on my hub } so i contacted sky agen and they have just phoned me back as they were listning to the call from the person at sky that told me my phone ould work not to worrie about it  but i was just wondering if you could tell me the best phone to buy so that i have a landline 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: phone

Posted by a Superuser, not a Sky employee. Find out more

@AG+1959  Those phone's won't work with Sky's setup, or anyone elses for that matter.

 

Although Sky use Voip, their hubs do work with the standard phones you can buy on the high street.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


AG+1959
Topic Author
This message was authored by AG+1959 This message was authored by: AG+1959

Re: phone

can you tell me what is the best cordless phone to buy 

AG+1959
Topic Author
This message was authored by AG+1959 This message was authored by: AG+1959

Re: phone

Hi GD1    can you tell me the best cordless phone to buy for my sky broadband

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: phone

Posted by a Superuser, not a Sky employee. Find out more

@AG+1959 

Those BT Digital Voice phones won't work because they only pair with a BT Smart Hub 2, which in turn only works with BT Broadband.

For analogue handset or DECT system advice you should seek more general reviews online.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
AG+1959
Topic Author
This message was authored by AG+1959 This message was authored by: AG+1959

Re: phone

HI Timmy can you tell me what the best cordless phone i can buy to work with my sky brodband 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: phone

Posted by a Superuser, not a Sky employee. Find out more

@AG+1959 

 

Panasonic dect base station plus as many satellite stations as you need

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion