@Pkg115 most common cause of packet loss is due to WiFi interference which is why ethernet cables are the best way to network any device used for gaming. If you use WiFi try rebooting your Sky hub as thst msy help.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
