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Discussion topic: only power and Wi-Fi lights are on!.

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This message was authored by Lou17775757 This message was authored by: Lou17775757

only power and Wi-Fi lights are on!.

Activation was on the 17th and since then only power and Wi-Fi lights are green the internet light flashes Amber once in a wile like I will flash five times and maybe not for another hour or two 

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This message was authored by caesarome This message was authored by: caesarome

Re: only power and Wi-Fi lights are on!.

Posted by a Superuser, not a Sky employee. Find out more

@Lou17775757 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair.

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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Lou17775757
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This message was authored by Lou17775757 This message was authored by: Lou17775757

Re: only power and Wi-Fi lights are on!.

All fixed now thanks 

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