not getting promised speeds on gigafast

[ThebigHC13]

Download speeds: Normally Available: 930.0Mbps; Max: 930.0Mbps; Min: 780.0Mbps

Upload speeds: Normally Available: 100.0Mbps; Max: 100.0Mbps; Min: 85.0Mbps

what i was promised 

246.6 mbps download 46.4mbps upload
274.8mbps down 39.8 uploads

live score is now 

127.9 mbps download 50.4 uploads 

[Tom-W19]

Hi @ThebigHC13 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147