Poor wifi signal in house

[shajape]

My Sky Stream to my tv keeps cutting out. The screen goes blank for several seconds and has to reload. I notice that my devices seem to be connected to one of my WiFi extenders, rather than the main hub. Why is that, and how do I change it?

[Tom-W19]

Hi @shajape 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147