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Discussion topic: no internet connection

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keeleyg
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This message was authored by keeleyg This message was authored by: keeleyg

no internet connection

‎12 Jun 2024 02:12 AM

no internet connection checked through settings on tv nothing

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CharisB
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This message was authored by CharisB This message was authored by: CharisB

Re: no internet connection

‎12 Jun 2024 02:41 AM

My connection is down as well 3 green lights and 1 Amber but surprise surprise the checker says everything is working fine. This service is awful!
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Clare7574
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Re: no internet connection

‎12 Jun 2024 03:16 AM

I had the same issue 1st 3 light were on and 4th one of for ages then the 2nd and 4th light went amber only just come back
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: no internet connection

‎12 Jun 2024 06:35 AM

Posted by a Superuser, not a Sky employee. Find out more

 @keeleyg @CharisB issues in the early hours are normally related to routine overnight maintenance or housekeeping activity so assuming your connections are working normally during the day there is nothing ro be concerned about. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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