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Discussion topic: new customer but delivery is wrong
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This message was authored by: SJMjames24
Message posted on 30 Jul 2025 07:15 PM
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new customer but delivery is wrong
signed up for broadn=band and tv the other day so new hub and 2 pucks ordered only i have received 3 pucks can you send a hub for the broadband?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jul 2025 07:25 PM
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Re: new customer but delivery is wrong
@SJMjames24 wrote:
can you send a hub for the broadband?
Although we are customers here who help each other what we can say is the hub should arrive a few days before your broadband activation date. You should be able to see the status of it here:
https://www.sky.com/ordertracking
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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