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Discussion topic: my internet connection keeps going down
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This message was authored by: Kevin12
Message posted on 05 Apr 2024 07:23 AM
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my internet connection keeps going down
my internet connection keeps crashing its gone down 5 times yesterday
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Apr 2024 07:36 AM
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Re: my internet connection keeps going down
@Kevin12 the recent wet weather has caused numerous line issues especially where copper lines run on poles. If the issue continues run the connection test (dont just look at the status report) in the My Sky app when the lines. Is up to see if it can find a fault and offer to book an engineer if it cant call Sky but Openreach are pretty busy at the moment.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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