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Discussion topic: internet keeps dropping

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This message was authored by: soniaalok

internet keeps dropping

for the last 3 days the internet connection to our devices drops.  The checks show all internet to the hub is fine

 

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This message was authored by: caesarome

Re: internet keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@soniaalok 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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This message was authored by: Marty09

Re: internet keeps dropping

My internet is keep dropping off 

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