Discussion topic: internet keeps dropping
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Message posted on 13 Apr 2026 06:02 PM
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internet keeps dropping
for the last 3 days the internet connection to our devices drops. The checks show all internet to the hub is fine
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Message posted on 13 Apr 2026 07:46 PM
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Re: internet keeps dropping
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 13 Apr 2026 08:46 PM
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Re: internet keeps dropping
My internet is keep dropping off
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