Discussion topic: internet dropping
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Message posted on 04 Sep 2026 07:35 PM
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internet dropping
my internet keeps dropping! Can I cancel my contract with end of contract day and not goint to roling
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Message posted on 05 Sep 2026 08:19 AM
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Re: internet dropping
@Barbara104 wrote:my internet keeps dropping! Can I cancel my contract with end of contract day and not goint to roling
We're only other customers here I'm afraid.
If I'm understanding you correctly, you're coming to the end of your minimum term (not the end of the contract) and you don't want it going into a rolling monthly subscription? If so you'll need to phone or chat with Sky directly. Either 150 on a Sky broadband landline or Sky mobile or have a look at https://www.sky.com/help/articles/contacting-sky
Is it the broadband signal to the house or the wifi signal that keeps dropping internally as the two are different issues entirely.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
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