internet down, amber light, reset won't work

[lmpwan]

the internet / wifi keeps going down, amber light showing on hub, we tried reset button and won't work. 

[caesarome]

@lmpwan 

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

[Jay_92]

Mine has been same since yesterday. I did a sky service check and it says everything is fine but it's not fine as non of my devices can connect to it