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Discussion topic: iPad and iPhone issues with WiFi

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This message was authored by Godders2 This message was authored by: Godders2

iPad and iPhone issues with WiFi

Hi 

I've just recently upgraded my broadband to superfast but my iPad Pro and iPhone only show 2 bars on WiFi strength but every other device connected has the full 3 bars of strength, any ideas?

Thanks

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This message was authored by JPR007 This message was authored by: JPR007

Re: iPad and iPhone issues with WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Godders2 The amount of Wi-Fi bars is not normally a solid  indication of how good the connection is in truth as it can vary between devices. 

However, the most likely explanation is the iThingys are connecting on the 5Ghz band, whereas others may be on the 2.4Ghz band, which reaches further but doesnt give as faster speeds.

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Zen Superfast (FTTC), Fritzbox 7530, Sky Q 2TB UHD v3 (x1), Sky Q Mini (x2), Alienware Area 51-M, Panasonic TX-65HZ1000B, Denon AVR-X6300H, B&W CM8 S2, B&W CM1 S2 (x2), B&W CM Centre S2, REL S3 SHO (x2), Panasonic TX-P42G30B, Monitor Audio RS6, Marantz PM7001 KI, Denon HEOS 1 HS2 (x2), B&W P7, iPad Pro 12.9" (5th Gen), iPhone 14 Pro Max, iPad Mini 6 (work)

** No - I have nothing to do with Sky **
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