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Discussion topic: i cant see my data usage on the app or website even when i am logged in

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This message was authored by FourHalos This message was authored by: FourHalos

i cant see my data usage on the app or website even when i am logged in

Even when i am logged in to sky i cant see my data usage, it just tells me to get sky mobile and not view my sky mobile data

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This message was authored by Addie15 This message was authored by: Addie15

Re: i cant see my data usage on the app or website even when i am logged in

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: i cant see my data usage on the app or website even when i am logged in

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by Chrisee This message was authored by: Chrisee

Re: i cant see my data usage on the app or website even when i am logged in

Posted by a Superuser, not a Sky employee. Find out more

@FourHalos as all isps offer unlimited data on broadband connections Sky have stopped reporting total usage in their apps. It really doesnt matter how much you use these days.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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