Broadband
2

Discussion topic: how do i install mcafee subscription on new laptop

Reply
Answered - Go to Answer
Johny+Foster
What's this?
This message was authored by Johny+Foster This message was authored by: Johny+Foster

how do i install mcafee subscription on new laptop

‎14 Oct 2022 02:58 PM

Got a new laptop - paid and still paying for Mcafee.

 

Spoke to MCafee after spoke to sky they logged on my machine but when they went on sky account the product does not exist.

 

Waited for 45 mins again on to Sky .

 

All links to subject take me to screen saying tool is broken

Report post
Post 1 of 3
2,267 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: how do i install mcafee subscription on new laptop

‎14 Oct 2022 03:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@Johny+Foster 

 

For around 2 years ago you can no download mcafee to a new device.

 

Best to cancel mcafee thru sky and go to mcafee uk online

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

Report post
Post 3 of 3
2,262 Views
Reply

Did this answer not help you?

Reply

All Replies

TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: how do i install mcafee subscription on new laptop

‎14 Oct 2022 03:02 PM - last edited: ‎14 Oct 2022 03:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Johny+Foster 

Sky Broadband no longer has a promotional relationship with McAfee (and hasn't for several years), so you cannot download an installer from Sky or subscribe through them.  Existing discount billing continues for current installations.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
2,263 Views
Reply
cookiemonsteruk
What's this?
Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: how do i install mcafee subscription on new laptop

‎14 Oct 2022 03:02 PM

Posted by a Superuser, not a Sky employee. Find out more

@Johny+Foster 

 

For around 2 years ago you can no download mcafee to a new device.

 

Best to cancel mcafee thru sky and go to mcafee uk online

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 3 of 3
2,263 Views
Reply

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion