Discussion topic: engineer

This message was authored by: Tinaaa · ‎11 Jun 2024

i need engineer

This message was authored by: cookiemonsteruk · ‎11 Jun 2024

Could you give us more information

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Tinaaa · ‎11 Jun 2024

about 1h ago lost ineternet. i have green light on power and on wifi. internet and voice symbols no lights at all.

This message was authored by: Highlinder · ‎11 Jun 2024

@Tinaaa Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Tinaaa · ‎11 Jun 2024

showing a problem. so how i need to book an engineer?

This message was authored by: Chrisee · ‎12 Jun 2024

@Tinaaa you can call Sky and teport the issue. If your hub still has smiley faces it is very old and should be replaced mention thst ehile on the phone.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: engineer

engineer

All Replies

Re: engineer

Re: engineer

Re: engineer

Re: engineer

Re: engineer

Was this discussion not helpful?

Search Sky Community

Start a new discussion