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Discussion topic: cannot connect to work vpn, used to work before.

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This message was authored by: Raksha

Message posted on ‎29 Feb 2024 11:33 AM

cannot connect to work vpn, used to work before.

IT support said they cannot help as its my home broadband which may be blocking teh vpn connection.

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎29 Feb 2024 12:03 PM

Re: cannot connect to work vpn, used to work before.

Posted by a Superuser, not a Sky employee. Find out more

@Raksha 

Did you IT support tell you what it might be? Sounds like a pretty bad IT team if they just tell you they can't help with no indication of what you actually need to fix.

 

Have you tried disabling Sky Shield?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Raksha

Message posted on ‎29 Feb 2024 01:13 PM

Re: cannot connect to work vpn, used to work before.

I can now access VPN via mobile hotspot and therefore they think it is something to do with Sky

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