cancel my account

[Tian17]

I booked an order with a cancelled account, but it has not been shipped yet. I hope it will be shipped on the 6th because I need to leave the UK on the 7th. What should I do?

[Highlinder]

@Tian17  You are not talking to Sky, we are customers like yourself. You would need to call Sky about this as they don't know who you are from a forum post.

[Huw747]

I'm paying for 1tb and only eve got between 400/500.  Can I cancel my account 

[GD1]

@Huw747  Sky broadband don't offfer a 1TB service, so I assum you mean you're payingt for up to 1gbps?

Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

You also can't use the forum to request a cancellation as per the post by @Highlinder