31 Dec 2022 08:11 AM
Going round in circles as internet is still working at present. Cable from pole in road to house has become detached and laying across garage. As it's not broken yet cannot report as internet disruption via the on-line help assistant. need to book an engineer to reconnect and make safe. How do I report to physical person
31 Dec 2022 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more@staggmeisterThink this type of situation would be better for Openreach to look into. More informtion on how to report this can be found in the link below.
https://www.openreach.com/help-and-support/damage-health-and-safety
31 Dec 2022 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more@staggmeisterThink this type of situation would be better for Openreach to look into. More informtion on how to report this can be found in the link below.
https://www.openreach.com/help-and-support/damage-health-and-safety
31 Dec 2022 08:22 AM
many thanks I try Openreach
02 Jan 2023 06:32 AM
Great support from Openreach. Responded in 2hrs
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