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Discussion topic: broadband
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This message was authored by: lisas2
Message posted on 12 Jun 2026 10:00 AM
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broadband
I would like to access my account so i can cancel, but it keeps taking me to the TV bill not broadband
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jun 2026 10:14 AM
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Re: broadband
Give this a try:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If you are planning to move to another broadband supplier then you do not need to cancel with Sky as you just sign up to someone else and they should then take the line over from Sky as you can read about here:
https://www.uswitch.com/broadband/guides/one-touch-switch/
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