27 Feb 2023 12:02 PM
Why am i paying so much for my broadband
27 Feb 2023 12:09 PM
Posted by a Superuser, not a Sky employee. Find out moreWe don't know @KMontague as we're customers but stands a chance your discount has ended. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree there and then because if you decide to think about it the offer may no longer be available. (Don’t forget the annual price increase effective from 1 April).
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This link https://www.sky.com/help/articles/been-overcharged may also help.
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