Zero WiFi in parts of the housr

[Mountainview]

Zero WiFi in parts of the house

[Mountainview]

Zero WiFi in parts of the house

[TimmyBGood]

@Mountainview 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[Daniel136]

Oh The Pain Of It All 

All these comments ring home to me, constant buffering, screen freeze & nothing at all !!!!!

I had Sky broadband WIFI during 2023, I couldn't wait for the contract to finish & I tried to finish it early.

Sky & Virgin Media have a similar average low score customer rating of 1.3 / 1.4 on Trust Pilot but Virgin Media has the better package & the WIFI works 99% of the time, I went for the 1GB package increased the range around the house with a few boosters ( not neccessary) I have four kids all teenagers; two adults & between gaming, ipads / iphones & TV  for me (Netflix & Sky Sports mainly) I rarely get a glitch in the connection.

Virgin Media are the better of the two evils, customer care from both companies is pure **bleep**E but sometimes the **bleep**E works for one & not for the other.