ZSCALER issues

[Bangoo]

I was previously with EE broadband and had no issues with my company laptop when connecting through Zscaler. Now, with SKY I can see that my connection is slow and experience latency issues when using google meet. It's not practical anymore to take meetings virtually. Other chats have suggested disabling MAP-T, however I have tried to use support and they said that they won't do this. Any suggestions please? Thank you.

[-Heather-]

Hi @Bangoo, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141