Discussion topic: Xbox Connection

This message was authored by Hembo13 This message was authored by: Hembo13

Xbox Connection

Trying to go on game related websites and my xbox has suddenly stopped connecting to the internet when i check on the xbox it says everything is good and connected but it doesnt actually connect and i cant use anythin on there.  Obviously there could be the possibility that my xbox is on the way out but it was working fine last week.  But ive clicked the change your settings button on the picture at the top and tried to change the settings and the gaming option was ticked but isnt working.  Also tries on different laptops and macbooks and still cant access gaming sites.   Any one else had same problem and how did you fix it please?


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This message was authored by Chrisee This message was authored by: Chrisee

Re: Xbox Connection

Posted by a Superuser, not a Sky employee. Find out more

@Hembo13 it is possible that the Broadband Shield parental control filter is blocking the connection to certain gaming sites. If you are the account holder you should becable to log into the My Sky app orwebsite and change the setting to allow adult content as by default it is set to age 13.

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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