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Discussion topic: Wrong broadband location
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This message was authored by: DB41
Message posted on 28 Oct 2024 09:23 PM
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Wrong broadband location
I moved house recently but all my devices still think I am in my old address and I think this is because the hub has not realised it has moved. How do I prompt it to check it's location
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 28 Oct 2024 09:30 PM
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Re: Wrong broadband location
Hubs are not themselves aware of their own location. The public IP address associated with an ISP router may or may not be geographically located somewhere near the actual address.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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