0

Discussion topic: Wrong broadband location

Reply
This message was authored by: DB41

Wrong broadband location

I moved house recently but all my devices still think I am in my old address and I think this is because the hub has not realised it has moved. How do I prompt it to check it's location 

Reply

All Replies

This message was authored by: TimmyBGood

Re: Wrong broadband location

Posted by a Superuser, not a Sky employee. Find out more

@DB41 

 

Hubs are not themselves aware of their own location.  The public IP address associated with an ISP router may or may not be geographically located somewhere near the actual address.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply