Discussion topic: Wrong account holder

This message was authored by: Julie266 · ‎26 Sep 2025

Each time I try to set up sky.

Sky refer to myself as William, I am not this person and do not have an account but trying to get one.

Can someone help me speak to a person please?

This message was authored by: PandJ2020 · ‎26 Sep 2025

Where does it say 'William'? Are you logged into an account?

p.s. This is a customer-led help forum.

I am just another Sky customer and my views are my own even if you don't like the answers

All Replies