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Discussion topic: Renew TV but not Broadband?

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This message was authored by: Rich100

Renew TV but not Broadband?

Hi,

My contract is due to renew, from the app and online I can only renew both TV and Broadband - what if I just want to renew TV only? The broadband renewal price is not very competitive.

I tried to call but they quoted me a price higher than the online price and that was only if I renewed both.as well.

What would happen if I renewed both and then just switched broadband during the cooling off period? As the TV is a separate package with separate billing period would that be left as is?

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This message was authored by: PandJ2020

Re: Renew TV but not Broadband?

Posted by a Superuser, not a Sky employee. Find out more

Others may be able to confirm but I don't think a cooling off period applies in this situation.

 

However, when the price increases you will be able to leave (April 2026).

I am just another Sky customer and my views are my own even if you don't like the answers
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