06 Oct 2022 09:08 PM
On the pictures it shows I have the wrong ONT, I have an original one. Will this work? If not how do I get a new one?
06 Oct 2022 09:44 PM
Posted by a Superuser, not a Sky employee. Find out more
A gpon ont is a fibre optic "modem" regardless of how old. Its just openreach prefer the single port nokia
Its up to them if they replace it
07 Oct 2022 08:53 AM - last edited: 07 Oct 2022 08:55 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky themselves describe the different models of ONT which Openreach has distributed over the years.
https://www.sky.com/help/articles/optical-network-terminal
One potential point of confusion can be that if the full fibre connection hasn't been installed yet, it's possible that the device in question is actually a Huawei VDSL modem used for early FTTC distribution.
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