Working from home Internet keeps dropping out

[Selina4]

I work from home and my connection is terrible even though when you check it and it says its fine. I keep dropping out of important calls and unable to open documents quickly. It's infuriating.

[Highlinder]

@Selina4  Black or white router from Sky?

[Mclevis]

Same, was fine until about 9.30am UK time, I've also ran the tests and it's telling me all is fine - it definately isn't fine. My WhatsApp keeps swirling saying 'connecting' and my work case management system won't loads documents or emails etc. 

[SKY1992bf]

@Selina4  if you have a sky domestic use only broadband connection , whilst you can still use it for work related purposes sky aren't liable when it comes to any form of losses 

that would require a sky business account 

[racquelblake]

I'm getting this same issue today - there must be a wider problem 

[Selina4]

I have the black router. I don't need a business account as in the office 3 days a week. It's been happening more frequently over the past few weeks and my bosses are getting angry at me 🤣