0
Discussion topic: Without internet
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: welshyNation
Message posted on 15 Nov 2025 06:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Without internet
It has been 6 days and my speeds are 3mbps or whatever it called engineer was supposed to come out yesterday never did and I'm paying £60 a month I need money back or something because this is wrong
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 15 Nov 2025 07:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Without internet
@welshyNation you wont get any money back as compensation is only paid for total loss of servicexsee Customer Auto-Compensation | Sky Help | Sky.com but you should get some for a missed appointment
Yesterday's storm will have caused havoc in thecareas worse affected so that may explain the missed appointment. You can check online by looking innthe My Orders section of the My Sky app or website. Calling Sky is going to be a total pain as tge bad weather will,have caused loads of issues..
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page