@Jonahor
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.
You posted a similar comment on the Sky Mobile board too.
Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the activation date.
Once dispatched you should be able to track it through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.
They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
