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Discussion topic: Wifi

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This message was authored by: _becci-

Wifi

Seem to be struggling with WiFi connection. Have switched the box off and back on again but this hasn't helped.
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This message was authored by: caesarome

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@_becci- 

When you say you are struggling, do you mean a weak signal, if so try this:

 

https://www.sky.com/help/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-slow-...

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This message was authored by: Gav1

Re: Wifi

I am having a similar issue with my broadband. The devices are connected to th router, but not connected to the internet 

This message was authored by: caesarome

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Gav1 

If all the lights are lit then try a reboot of the hub at the mains.

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This message was authored by: Gav1

Re: Wifi

Thank you for your assistance. All of the hub lights are showing green, and I have restarted the hub. The lights have all gone green again. However, devices can connect to the hub, but they are still unable to access the internet. There must be an issue in the area 

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