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Discussion topic: Wifi

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This message was authored by: Andycareen1111

Wifi

My wifi keeps freezing non stop even tho iv done the usual checks and the speed has been 152 every day . Called sky says there no issue but I have Cityfibre and supposed to be fast! Iv had nothing but trouble with it .... any ideas 

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This message was authored by: Chrisee

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Andycareen1111 the speed to your hub thst Sky measures is somewhat different from the speed your devices can access overcWiFi. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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