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Discussion topic: Wifi

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This message was authored by: Shaunab33

Message posted on ‎04 Sep 2025 04:13 PM

Wifi

Our wifi is absolutely terrible. As soon as you leave the living room it does not work. Outside it doesn't work at all. Upstairs it doesn't work at all. We are paying £32 for nothing. And that's JUST for WiFi. Now today the WiFi isn't even working in the living room next to the router. I'm honestly so disappointed. We should not be paying this much just for WiFi when it never works.

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Superuser
This message was authored by: caesarome

Message posted on ‎04 Sep 2025 04:47 PM

Re: Wifi

Posted by a Superuser, not a Sky employee. Find out more

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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