Wifi

[Scottynye43]

My sons room is terrible he cant game i was promised rop seppeds how can I resolve this i need help immediately

[TimmyBGood]

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@Scottynye43 wrote:
 i need help immediately

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Realistically I'm afraid you aren't going to get it, particularly at this time of night.

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[TimmyBGood]

@Scottynye43 

Perhaps also worth noting that no ISP can legitimately promise 'top speeds' over WiFi when they have no idea of the distances, construction materials and local wireless environment at any particular address.  All WiFi is zero Mbs on the other side of a few walls.