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Discussion topic: Poor household coverage

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Avatar for DH1231
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This message was authored by: DH1231

Message posted on ‎03 Sep 2025 10:09 PM

Poor household coverage

The Wi-Fi tends to fluctuate depending on where you are in the house.  Also sky TV keeps pausing.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎03 Sep 2025 10:15 PM

Re: Poor household coverage

Posted by a Superuser, not a Sky employee. Find out more

@DH1231 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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