Wifi

[Alexa12]

I have upgraded to the new wifi and I'm not better off.  It's terrible 

tv keeps on freezing. Apps don't work. 
if children are on games my tv don't work 

got to turn all WiFi off on smart phones to try and get it to work. 
I'm paying a lot of money for something that's not working 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147